Take the first step
Reaching out is the hardest part. You do not need to have it all figured out, and calling does not commit you to anything. Talk it through with us.
Call us
Email is not a secure way to share health information. Please leave your name and number, and we will talk when we call.
What happens when you call
- You reach out. Tell us what is going on and ask anything you want. There is no pressure and no judgment.
- We check your coverage. Have your insurance or Medicaid card handy and we will help you find out what is covered before you decide anything.
- You meet with a clinician. An assessment helps us understand what you need and recommend the right level of care, such as partial hospitalization (PHP), intensive outpatient (IOP), or counseling.
- We build your plan together. You and your team set goals that make sense for your life, and you begin treatment.
What to bring
- A photo ID
- Your insurance or Medicaid card
- A list of your current medications and doctors
- Any paperwork from a recent hospital stay or treatment program
- Court or probation paperwork, if it applies to you
Missing something? Come anyway, or call first. We will help you sort it out.
Our programs
- Partial Hospitalization (PHP): structured, intensive daily care
- Intensive Outpatient (IOP): strong support while you keep up with daily life
- Counseling, case management, peer support, and aftercare
Insurance we take
We accept Ohio Medicaid, including these health plans, as well as Aetna (both Aetna Better Health of Ohio and commercial Aetna plans). Have your card ready when you call and we will check your coverage.
Coverage depends on your specific plan and benefits. Logos belong to their respective owners.
Common questions
Do I have to be sober to call or come in?
No. You do not have to be sober or feel ready to call. If you need medical detox first, we will help you find the right place to start.
Is my information private?
Yes. Your treatment records are protected by federal privacy laws, including HIPAA and 42 CFR Part 2 (the substance use treatment confidentiality rule). We share information only with your written permission, except where the law requires otherwise.
Can a family member call for me?
Yes. Family and friends are welcome to call and ask how treatment works. Without your written permission, we cannot share any information about you, or even confirm that you are a client.
How much does it cost?
It depends on your coverage. Call us with your insurance or Medicaid card and we will tell you what to expect before you commit to anything.
I am a probation officer, attorney, or provider referring someone. Who do I call?
Call the same number, (216) 770-8911, or email [email protected].
Find us
New Leaf Behavioral Health
10055 Sweet Valley Drive, Unit 1
Valley View, OH 44125
This page is general information and is not medical advice.